Best Adhesives & Sealants | Supex

Supex Privacy Policy

This page contains all the specifications about the Privacy policy we maintain and expect our customers to profess.

Modification of these Terms of Website Use – Supex reserves the right to change the terms, conditions, and notices at any time, and such modifications shall be effective immediately upon posting of such changes. You are therefore responsible for regularly reviewing these Conditions of Use and additional terms or notices posted on this website.  

Privacy – Please review our Privacy Policy, which also governs your visit to our website, to understand our practices regarding the use and disclosure of your personal information.  

Intellectual properties – Supex is not an expert in your intellectual property rights, and we cannot verify that the Suppliers of our online marketplace have the right to sell the goods and/or services offered by them. Supex is also not an arbiter or judge of disputes about intellectual property rights. By taking down a listing, as a prudential matter, Supex is not endorsing a claim of infringement. Neither, in those instances in which Supex declines to take down a listing, is Supex determining that the listing is not infringing, nor is Supex endorsing the sale of goods in such cases. Supex does not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the “content”) contained on, distributed through, or linked, downloaded or accessed from any of the services contained on its web site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with its services. Supex respects the intellectual property rights of others, and we expect our Suppliers and User(s) to do the same. We believe that the User(s) agree that they will not copy, download & reproduce any information, text, images, video clips, directories, files, databases or listings available on or through the web site (the “Supex content”) for the purpose of re-selling or re-distributing, mass mailing (via email, wireless text messages, physical mail or otherwise), operating a business competing with Supex or otherwise commercially exploiting the Supex content. Systematic retrieval of Supex content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from Supex is prohibited.

In addition, use of the content for any purpose not expressly permitted in this Agreement is prohibited and may invite legal action. As a condition of your access to and use of Supex’s services, you agree that you will not use the website service to infringe the intellectual property rights of others in any way. Supex reserves the right to terminate the account of a user(s) upon any infringement of the rights of others in conjunction with the use of the Supex service, or if Supex believes that user(s) conduct is harmful to the interests of Supex, its affiliates, or other users, or for any other reason in Supex’s sole discretion, with or without cause. In no event shall Supex be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to its services. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk.

Limitation of liabilities
All products bought on Supex come with a manufacturer warranty. You can check with the manuals provided with the product or the manufacturer’s website for information.

Supex is the sole owner of all the rights to (“Website”) and its content. Website content means its design, layout, text, images, graphics, sound, video, etc. All Title, Ownership, and Intellectual Property Rights in the Website and its content shall remain with Supex. All rights not otherwise claimed under this agreement or by Supex are hereby reserved. The information contained in this Website is intended solely to provide general information for the personal use of the USER, who accepts full responsibility for its use. Supex does not represent or endorse the accuracy or reliability of any information or advertisements (collectively, the “content”) contained on, distributed through, or linked, downloaded, or accessed from any of the services contained on this Website, or the quality of any products, information, or other materials displayed or obtained by USER as a result of an advertisement or any other information or offer in or in connection with the service. We accept no responsibility for any errors or omissions, or for the results obtained from the use of the information contained in this Website. All information on this Website is provided “as is” with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of the information contained on this Website, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. In no event shall Supex be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the service, the materials, and the products available on the Website. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk. The information presented here has been compiled from publicly aired and published sources. Supex respects these sources and is in no way trying to infringe on the respective copyrights or businesses of these entities. Supex reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the service or the materials.

Privacy policy
Supex recognizes the importance of protecting the privacy of information provided to us. We follow industry best practices to best serve our community. We use the information we collect about you to send you occasional specials and updates regarding our company. We do not sell, rent, trade, or distribute our address listings to a third party. We collect the e-mail addresses of those who communicate with us via e-mail, user-specific information on what pages consumers access or visit. The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for visitors, used to notify consumers about updates to our Web site, not shared with other organizations for commercial purposes. It is important to us that we have your correct contact information so that you don’t miss out on further correspondence with you. To notify us of any changes, simply send your new details, along with your old details, to

Refund policy
We offer Return/Replacement within 3 days of delivery of the order. In the event that a damaged product is received, it must be reported to us within 24 hours of delivery.

Guidelines for Return & Replacement:   Return/Replacement Criteria 1. Item is physically damaged/defective 2. Varies from the description on the website 3. Wrong item delivered 4. Wrong colour 5. Wrong quantity 6. Missing parts/accessories   Return Eligibility   • Customer should intimate us within 3 days of receiving the order • If an item was delivered defective or damaged, it should be notified within 24 hours from the time of delivery • Product should be unused. Not even once • Brand packing should remain intact • Invoice should be available • All the tags/labels should be available • Exempted/non-returnable items – electronic items such as Printers, cartages, tablets, testing/lab instruments, custom made products also those products which are mentioned as non-returnable in that product’s catalogue are not accepted for returns. Refunds on returned items Once the order has successfully passed the Product Inspection, the refund will be done according to the payment mode chosen by the customer at the time of placing the order.  

Cancellation Policy – You can cancel your order before the product has not been processed for shipment. Once cancelled, complete amount will be refunded for prepaid orders.    Unfortunately, an order cannot be cancelled once the item has been delivered to you.   Suoex reserves the right to cancel any order under the following circumstances: • Incorrect or Incomplete information regarding Customer’s address (Street number, Landmark etc.) etc. • In case of wrong product price or specification mentioned on • Unavailability of products – In exceptional cases, if a product runs out of stock with the vendor, the product will be cancelled. • If the area in which customer is residing is not served by us or made Out of Delivery area by Logistic Courier Partner even after placing the order.

Supex operates the _www.supex.in_ website, which provides the products of Waterproofing and Industrial Products.   This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.   If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.   The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at unless otherwise defined in this Privacy Policy.  

Information Collection and Use   For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.  

Log Data – We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.    

Cookies – Cookies are files with small amount of data that is commonly used by an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.   Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.    

Service Providers –   We may employ third-party companies and individuals due to the following reasons:  

• To facilitate our Service

• To provide the Service on our behalf

• To perform Service-related services

• To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.    

Security – We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites – Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.    

Children’s Privacy – Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.    

Changes to This Privacy Policy   We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.    

Contact Us   If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at +91 9699892782.   This Privacy Policy page was created at